Services / Social media management

01 · Monthly · Available now

Social Media Management

This service is called Linnetvale Courier.

How you speak, week after week.

You choose the photos and videos. Courier writes the captions in your voice, then schedules and publishes them to your Facebook and Instagram, so your pages stay current without taking your time.

How it works

From your camera to your customers.

You know your business best, and you are already taking the photos. Courier carries them the rest of the way.

Whenever suits you You add photos and videos
In your voice Captions written, and approved by you
On schedule Published to Facebook and Instagram
Fig. 2 · CourierShared, written, published.
Step by step

From introduction to every week.

  1. i.

    Access

    You add Linnetvale as a partner in Meta Business Suite, so we can publish to your Page and Instagram. No passwords change hands.

  2. ii.

    Your library

    You receive your own login to a simple content library. Add photos and videos from your phone whenever suits you.

  3. iii.

    Your voice

    We study your business and your past posts, then write a caption for each photo that sounds like you.

  4. iv.

    Approved

    In your first month, you approve every post. After that, posts are queued two days ahead, so you can change or remove any of them.

  5. v.

    Published

    Posts go out on a regular schedule, at times that suit your customers.

Steps ii to v continue every week.

What is included

Everything Courier looks after.

  • A caption for every photo and video you share, written in your voice
  • Every caption checked by us before it reaches you
  • Posts scheduled at sensible times for your customers
  • Published to your Facebook Page and Instagram
  • Your approval on every post in the first month, then a two-day window to review
  • Partner access only: you can remove it at any time
  • Your first month is complimentary

To begin, you will need a Facebook Page and an Instagram professional account linked to it. We can help you set these up.

A post, preparedIllustrative example
Your businessScheduled · Thursday, 7:30 am

Fresh from the oven this morning: our sourdough, proved slowly overnight. Call in before ten for a warm loaf.

FacebookInstagramAwaiting your approval

Checked by us. Approved by you. In your first month, nothing is published until you say yes.

Optional add-on · Monthly

A reply to every review.

This add-on is called Linnetvale Herald.

Add this to social media management and every new Google review receives a considered reply, so customers see a business that is present and listening.

  • A thoughtful reply to every new Google review, checked by us
  • Replies to one to three star reviews are sent to you to approve first
  • Replies that thank, acknowledge and, where needed, put things right
  • Written for the review in front of it, never a template
  • You add Linnetvale as a manager on your Google Business Profile
  • From $49 a month, and the first month is complimentary
A review, answeredIllustrative example
A customer · Google review

Lovely coffee and friendly staff, though the wait at lunchtime was long.

Reply from the business

Thank you for visiting, and for your kind words about our coffee and team. We are sorry the wait was longer than it should have been at lunchtime. We appreciate you letting us know, and we hope to welcome you back soon.

Every reply is written for the review in front of it.

Begin

Let your business be seen, week after week.

Your first month of Courier is complimentary. Write to us and we will reply with what is included and how we would write for you.